A quality management system, why is it necessary? (webinar recap)

Get organized with a QMS

Regardless of the industry you operate in, you need more and more information to function properly. There is never a shortage of data to work with, but in most cases documents and the information they contain are extremely fragmented throughout the organization and stored in various, and not always linked, online and offline systems.

The logical consequence? Chaos!

Get organized with a QMS. This is not just a (digital) quality manual and it includes much more than instructions and procedures. With a QMS you ensure that the pursuit of quality becomes an integral part of your processes, products and services.

Why a quality management system?

A well-designed QMS improves efficiency, saves costs, increases customer satisfaction and ensures better compliance with laws and regulations. Benefits that allow your organization to perform better, respond more easily to changing circumstances and lay a more solid foundation for growth and success in the long term. Quality management software must be accessible and low-threshold, and work for the organization. Moreover, it should take work off your hands, rather than giving you more work.

A QMS ensures:

• Clarity – it provides insight into who within your organization is responsible for what, how processes run and which forms are used for this.
• Continuity – by centrally, digitally recording and making available knowledge about the ins and outs of the organization in all kinds of areas, you reduce the dependency on specific employees and everything continues if you can no longer temporarily or permanently rely on a colleague.
• Involvement – at WoodWing Scienta we pay a lot of attention to the involvement of our customers' employees in quality management. Everyone benefits from a quality management system, but can also actively contribute to it themselves.

Scienta: the digital colleague who knows everything

Organizations that work with the QMS Scienta can tell you exactly why you want a quality management system. One of our customers called it 'the digital colleague who knows everything'. Just like an employee who has been employed for years and who knows exactly how processes run and where you can find what. Nice and all, of course, such a digital colleague, but how do you organize that? The successful establishment of a quality management system can be viewed from two perspectives: that of the ‘regular’ user and that of the quality/ process manager.

The first is about creating involvement – how do you ensure that everyone uses the QMS? User-friendliness, recognisability, clear information about guidelines and processes, but also attention to the social ins and outs within the organisation. These are all ingredients for broad support for quality in general and the QMS in particular.

With Scienta you create involvement by, among other things:

• Attractive widgets with business and social information, such as a birthday calendar and an online mug book
• A powerful search function that saves a lot of time
• The possibility to have everyone contribute to the quality of information within the organisation by means of proposals
• The ability to easily create, monitor and manage tasks
  
  

The second perspective is about getting a grip on information. Which documents are read and which are not, what are people doing and what do they need for this. Which tasks are outstanding to read, correct and approve information, and what is the status of this. Having control over information is also crucial for audits and controls. With a QMS you make the business processes transparent with one click of a button. From workflows to underlying forms and documents.

The Scienta dashboard gives you control over information with graphs in which you can see at every level:

• Which information and documents are and are not being used
• What is happening in your organization based on search terms used and questions asked
• How things are going with assigned tasks

A QMS – why would you? Well, here’s why

If someone asks you in the future: ‘A QMS, why would you?’, you can answer that a QMS will ensure:

• Organization-wide attention to quality as an integral part of everyone’s work instead of just a topic that is only discussed within the management team
• Employees who can find information, work with up-to-date versions of documents, and follow the correct processes
• Recording and making available knowledge and experience that would otherwise only be in people’s heads
• Control over what is happening within the organization, so that quality managers and compliance officers can effortlessly demonstrate that your organization is compliant during audits and checks.

Ready to take quality management in your organization to the next level?
You can! You can choose to first view a WoodWing Scienta demo. Afterwards, or immediately if you want to get started yourself, you can request a Scienta trial account by clicking the button below.