Answers to the above questions can be found in the new Scienta AI handbook, part of the WoodWing Scienta online platform for collaborative knowledge management for organizations. The handbook is designed with small and medium-sized enterprises in mind, although organizations of all sizes and types may find it useful. Simple to use 'as is' or to adapt to your specific needs, the handbook is easy for everybody to consult and understand. As it focuses on AI governance, it helps you take (back) control and manage risk at the right levels – and optimize the benefits of AI.
So, what’s in the AI handbook and how can it bring you business advantage? Read on to find out!
A major problem today with AI is information, specifically the enormous amount of it. The web already offers huge quantities of AI articles, blogs, and software. It’s an information glut and it’s growing exponentially, fueled partly by AI itself as it generates limitless quantities of text, images, videos, and computer code, about AI and everything else under the sun. Paradoxically, there's not enough of a different type of information – information which many organizations are desperately after. This 'other' information is the practical assistance necessary to align as a business and get the pros of AI without the cons – the AI governance organizations are or will soon be looking for.
In short, it’s a challenge today for organizations to make good use of artificial intelligence. Disorganized, isolated projects in backrooms and 'under the radar' can put enterprises at risk in multiple ways. So can casual use of public AI platforms at work. If AI is used without considering its value to the business or how to integrate it into overall organizational activities, it quickly becomes a drain on resources with no other return than a big compliance headache. Yet, because much of AI is now so easy to access and use, often giving initially impressive results, users may not realize that customers could be upset, copyright infringed, or confidential information exposed on the internet for anyone to see.
You want your organization to use AI for the best business benefit. But you also want everybody in your organization to understand how to use AI properly, apply AI governance by implementing simple, effective policies for the use of AI, and stay up-to-date in both aspects.
Does that sound like a tall order? Let’s break it down to see how we can tackle it. Here’s what executive teams might ask themselves about the correct, responsible use of AI:
Scienta's online AI handbook addresses all the questions above, and more. For example, it covers each of the areas mentioned: AI business value, legal compliance, ethical guidelines, AI governance, internal alignment, and communication. It also offers content on topics like AI security, AI risk management and assessment, change management, and auditing. The handbook is designed to be non-technical and accessible to all, and relevant for both business/non-technical and technical users.
You get access to the AI handbook via the WoodWing Scienta platform. In Scienta, simply click the section of interest in the AI handbook menu, pick the specific topic you want, and get the information. Check out the examples and use cases in the handbook to see how to apply different concepts. Use the guidelines to check that you're getting suitable results. If you're already using Scienta's online ISO 9001 handbook for quality management, you’ll know exactly how this works.
Updates to the AI handbook are covered as well. The handbook content is text-based with items like online forms for users to ask their own questions, all of which you can revise and further develop directly in the Scienta platform. Scienta also provides updates to the handbook as the artificial intelligence landscape evolves. Thus, you can keep up with AI developments in your customized version of the handbook, while keeping it aligned with the goals, policies, and culture of your own organization.
Like AI itself, the only limitation to using the AI handbook is your imagination. For starters, if you're still deciding on which AI direction to take for your organization, you can easily start using it 'as is' for a variety of purposes, including:
It's easy – everyone wants to know more about AI, how to work with AI, and run their business in a better way with AI. And that makes sense. But there is more to it than just finding some tools and activating them. You need guidance to be able to really benefit from using AI – you need a solid foundation before you start building your AI stack.
Do you want to know more about AI governance? Develop an AI governance framework for your organization? Scienta's AI handbook offers a universal, collaborative source of information that you can easily deploy, use, adapt, and update. Find out more.