XTENDIS FOR FINANCIAL SERVICES
Enterprise Information Management (EIM) for insurers
Professional and sustainable management of large quantities of valuable business information in any format. This mitigates risks, streamlines workflow, ensures compliance, and allows for superior customer service.
Responsible use of data
Data confidentiality is vital in the insurance world. EIM makes compliance with privacy and data protection regulations (Solvency II, GDPR) a given.
Focus on efficiency
Technology with a human touch
For decades, we have assisted the financial sector with content and information management challenges
Risk, compliance, and efficiency dilemmas
Start streamlining processes, managing professional risk, and creating a unique customer experience.
Old systems and fragmented data
Replace outdated, standalone information systems with an integrated information ecosystem. This way, you will comply with compliance rules regarding active renewal, privacy, and data protection. You will also prevent delays in claims processing, double payments, and dissatisfied customers.
How technology assists in preserving privacy-sensitive information (Dutch).
Engage and retain customers
Through Xtendis, you gain insight into your customers' motivations and needs at any given moment, sometimes even before they realize it themselves. This keeps customers engaged and fosters loyalty.
Credit Life establishes a strong foundation for effective customer management through EIM: complete, up-to-date files and optimal document availability for employees.
Complex chain collaborations and high costs
An easily integrable EIM solution simplifies online business and chain collaborations. Xtendis facilitates chain integration and ensures efficient processes, reducing administrative processing costs.
A digital archive with over 200 million documents and automatic processing of incoming documents. Discover how Turien & Co. benefits from EIM.
Frequently Asked Questions about EIM by Insurers
Insurers benefit from effective technological support. EIM streamlines and improves information processes, collaboration, and customer service. These are the 3 questions insurers ask the most.
Is your question not listed?
What is the benefit of an EIM system to our company in improving the efficiency of the claims process and reducing turnaround times?
Utilizing an EIM system streamlines the claims process by centralizing relevant documents and information, automating routine tasks, improving access to customer data, and implementing workflows for claims assessment and handling. This increases employee productivity and shortens turnaround times.
How can EIM help us comply with strict regulations in the insurance sector?
EIM offers tools and functionalities that assist in managing documentation, capturing data, and generating reports to comply with regulations such as GDPR, Solvency II, and other sector-specific requirements. With an integrated approach to information management, intermediaries and insurers can more easily meet compliance requirements.
Is it true that EIM can help us improve the customer experience?
Yes, indeed! With EIM, you can provide customers with a more personalized and responsive service. You have better access to customer data, can respond more quickly to customer inquiries, and make your communication more personal and relevant. By centrally managing and analyzing customer information, you better understand customers, allowing you to exceed their expectations.
Is EIM a solution for optimizing our customer service and communication with participants?
Participants want quick, accurate, and comprehensive answers to questions about their pensions. An EIM system lets employees quickly access relevant information about participants and their pension schemes. This enables them to transparently inform customers about risks, choices, and costs and provide them with appropriate courses of action, resulting in a better experience for participants.
Success stories
Turien & Co Assuradeuren
Information Management
How the digital archive now makes 200 million documents quickly available for one of the largest independent insurers in the Netherlands.
BNP Paribas
Document Management
How the huge flow of customer-related documents is kept safe and complies with all applicable laws and regulations.
CreditLife
Document Management
How a large number of documents from different sources are stored as a policy archive in Xtendis.
The power of organized content
Want to learn more about smart, powerful, and secure information management?
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“Ik heb al voor meer dan 100 bedrijven de inrichting van Xtendis verzorgd, ik neem graag jouw zorgen weg”
Tom van der Kamp
Product expert | Woodwing XtendisRELATED CONTENT
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