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How one of Germany’s largest news publications increased editorial and production workflow efficiency using WoodWing’s publishing software.

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How Bavaria significantly improved its global brand management.

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Eliminating hidden IT costs that needlessly weaken your organization

Eliminating hidden IT costs that needlessly weaken your organization

Combining DAM and IIF for an enhanced museum experience

Combining DAM and IIF for an enhanced museum experience

AI integrates into digital quality management in 'Quality 4.0' era

AI integrates into digital quality management in 'Quality 4.0' era

View all blog articles

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Medium Rare

How Content Agency Medium Rare delivers better client experiences and outcomes with WoodWing.

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Why WoodWing Solutions

Content Creation

icon-woodwing-content-creation

Content Creation

Collaborate and create high-quality channel-neutral content

icon-woodwing-dam

Digital Asset Management

Manage and distribute digital assets for streamlined content

icon-woodwing-multichannel-publishing

Multichannel Publishing

Maximize reach with seamless multi-channel content publishing

icon-woodwing-content-orchestration

Content Orchestration

Managing content at scale has never been easier or more profitable


Content Management

icon-logo-woodwing-document-management

Document Management

Centralize and control your documents, ensuring secure access

icon-woodwing-information-management

Information Management

Become more agile, reduce risks and benefit from available data

icon-woodwing-knowledge-management

Knowledge Management

Bring knowledge and people together to work on quality

icon-woodwing-process-management

Process Management

Describe and organize processes and make them accessible to everyone

icon-logo-woodwing-quality-management

Quality Management

Collectively ensure that you do the right things in the right way

icon-woodwing-risk-management

Risk Management

Gain insight and control over every aspect of risk management.


Content Services

icon-logo-woodwing-ai-governance

AI Governance

Develop and distribute your own AI policies and stay compliant

icon-woodwing-creative-workflow-services

Creative Workflow Services

Unleash creative potential with tailored support from experts

icon-woodwing-digital-publishing-service

Digital Publishing Services

Enhance digital publishing strategy with expert services

icon-woodwing-integrations

App Integrations

Integrate WoodWing seamlessly into your existing tech stack

icon-woodwing-cloud

WoodWing Cloud

Experience stress-free hosting, software maintenance, and more


FEATURED CONTENT PIECE

Der Spiegel

How one of Germany’s largest news publications increased editorial and production workflow efficiency using WoodWing’s publishing software.

Read this case
Products

Take charge of your content

WoodWing Studio

Streamlined content creation and multichannel publishing solution

WoodWing Studio

Collaborative content creation and multichannel publishing solution that simplifies workflows and streamlines production processes.

Assets Logo (base)

Enterprise-grade digital asset management for streamlined workflows

WoodWing Assets

Enterprise-grade digital asset management solution that streamlines your creative workflow and simplifies collaboration among team members.

WoodWing Swivle

Cloud-based DAM for seamless file management and collaboration

WoodWing Swivle

Cloud-based DAM solution for managing, sharing, and collaborating on digital files from anywhere and on any device.

WoodWing Scienta

Software to collaborate on quality and have control over and maximize the benefits of the knowledge present in your organization.

WoodWing Scienta

Quality management platform for regulated industries that simplifies compliance, knowledge sharing, and collaboration.

WoodWing Xtendis

Secure digital archiving and document management system

WoodWing Xtendis

Digital archiving and document management system that allows organizations to store, manage, and access their digital assets securely.

Connect Logo (base)

Powerful integration suite for seamless connectivity and automation

WoodWing Connect

Powerful integration suite, including APIs, webhooks, plugins, and the best-in-class iPaaS solution (powered by Workato).

WoodWing Smart Styles

Efficient plugin for enhanced Adobe InDesign design workflows

WoodWing Smart Styles

Plugin for Adobe InDesign that streamlines design workflows by allowing designers to apply predefined styles quickly.

Industries

We know your challenges

icon-woodwing-agencies

Agencies

Optimized workflow, improved collaboration, and brand consistency

icon-woodwing-finance

Finance

Modern document and quality management helps you manage risks and improve processes

icon-woodwing-franchise

Franchise

Ensure unity with document, quality, and knowledge management

icon-woodwing-healthcare

Healthcare

Always access the latest version of each process, protocol, guideline, or agreement

icon-logo-woodwing-housing-corporations

Housing Corporations

Document management from context, always up-to-date, complete and accurate documents

icon-woodwing-manufacturing

Manufacturing

Consistent branding, accelerated launches, and integrated content management

icon-woodwing-publishing

Publishing

Efficient content creation, collaboration, and multichannel publishing

icon-woodwing-retail-ecommerce

Retail & eCommerce

Streamlined catalog and marketing content production for faster time-to-market

icon-woodwing-transport-logistic

Trade & Logistics

Increase efficiency with process, document, and quality management

Featured content piece

Bavaria

How Bavaria significantly improved its global brand management.

Read this case
Inspiration

Learning centre

icon-woodwing-success-stories

Success Stories

Read success stories from trusted organizations that rely on WoodWing's solutions

icon-woodwing-ebooks-whitepapers

eBooks & Whitepapers

Dive into in-depth knowledge with our comprehensive digital publications

icon-logo-woodwing-videos

Videos

Lean back and enjoy one of our educational videos

icon-woodwing-events-and-webinars

Events & Webinars

Meet us in person or virtually at one of our events or webinars


Latest articles

Eliminating hidden IT costs that needlessly weaken your organization

Eliminating hidden IT costs that needlessly weaken your organization

Combining DAM and IIF for an enhanced museum experience

Combining DAM and IIF for an enhanced museum experience

AI integrates into digital quality management in 'Quality 4.0' era

AI integrates into digital quality management in 'Quality 4.0' era

View all blog articles

Featured content piece

Medium Rare

How Content Agency Medium Rare delivers better client experiences and outcomes with WoodWing.

Read this case
Company

About us

icon-woodwing-about-woodwing

About WoodWing

Discover our company's vision, mission, and innovative solutions

icon-woodwing-management-team

Management Team

Meet the leaders driving WoodWing's success and growth

icon-woodwing-contact

Contact

Reach out to us for inquiries, support, and collaboration


Jobs & Press

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Job opportunities

Explore exciting career opportunities and join our team

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Press releases & news

Stay updated with our latest company news and announcements


Partners

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Partners

Explore our partners for local support and expanded capabilities

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Become a partner

Join our global partner network and grow with us


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Contact us

Quality Management

6 minutes reading time

Success Story – Maashorst Oogkliniek

How WoodWing Scienta contributes to Maashorst Oogkliniek's high-quality eye care.

Shape
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Results

  • More efficient processes: Improved workflow and collaboration.
  • Accessible information: Staff have immediate access to up-to-date protocols.
  • Time savings: Less time spent searching for documents.
  • Better compliance: Easier to meet compliance requirements.

Used product(s)
WoodWing Scienta
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Any questions?

I'm here to help

Maashorst Oogkliniek has been providing ophthalmic care for Bernhoven Hospital in Uden as an independent treatment center since 2019. Initially, this was done within the walls of the hospital, but in the fall of 2024, the clinic will start working from its own location in Oss. Operational Director of the clinic, Dorijanne Hoefs, talks about the need for its own quality management system to record protocols and other quality-related information. Together with an external consultant, the clinic quickly found Scienta, which they successfully implemented in a short period of time with the introduction of key users.

About the Client

The demand for ophthalmic care has been increasing for years due to an aging population and increasingly extensive treatment options. As an independent clinic, Maashorst Oogkliniek provides affordable, efficient eye care with the shortest possible waiting times for clients.

After splitting off from the hospital, there were a number of activities and facilities that the clinic should immediately start providing independently. But it soon became clear that things like complaint management and other peripheral issues would also work out better in-house to keep the organization fast and agile.

The challenge

Dorijanne: "I joined the clinic shortly after the split-off to take on all the work that was not directly patient-related. Initially, we could fall back on the hospital's protocols and intranet. But eventually, that proved to be insufficient. The inspection requires that as a clinic, you have your own quality management system, and we felt it was important to have that in place and under our own control."

We are very satisfied with WoodWing Scienta. It helps us keep the lines of communication short and communicate quickly and directly. It just makes our work much less cumbersome. 

"I took on this project with an outside consultant because we simply lacked the time to do it independently. This consultant explored the market for us and presented a number of options. Based on that, we fairly quickly made the choice to tackle our organization's quality management with WoodWing Scienta. This system is web-based, allowing employees to log into the system from any location on any device. In addition, it is simply super user-friendly."

The Solution

"We did the Scienta rollout with the help of our own key users who we involved in the process from the beginning. In addition, we were also well guided by Scienta. By more or less forcing employees to get information from Scienta from the first moment, it quickly became commonplace."

The WoodWing Scienta quality management system certainly contributes to the high quality eye care we provide.

"We have Scienta set up as our intranet page. Everyone starts their day with Scienta and immediately sees important news items and birthdays. This keeps us all up to date with what's going on, no matter what location you work at."

"All the protocols we manage are also recorded in Scienta. That has really been a lot of work because we had to 'translate' more than 200 protocols from the old quality system into Scienta. Moreover, the protocols that Bernhoven wants to be aware of were linked to our own protocols."

The result

"With Scienta you keep an overview and insight. Via task management you can set out activities and see at a glance which tasks need to be completed by whom. So you can keep a close eye behind the scenes on who is doing what and where attention is still required. Managing complaints and tracking trends, incidents, or damages – everything is conveniently stored and super easy to retrieve."

"We used to have a whole staff handbook with a collection of documents, nowadays we look at what is of interest to each employee. We prepare this information using a checklist. It's just ideal. You can always share the most up-to-date information with other people."

"The access management that you can set up based on roles also works easily and is very effective. If someone goes off duty, I can see what needs to be done to remove them from the systems they have access to at the touch of a button."

"We now report outages via a Scienta form. That way, everyone can see if a report has already been made and what the status is. This avoids unnecessary phone calls and communication in the app group that is only relevant for 2 out of 20 people."

In healthcare, making changes is sometimes difficult; people are suspicious of them. That has worked out very well with the super user-friendly WoodWing Scienta.

"With version control in Scienta, we can be sure that everyone is always working with the most up-to-date version of documents. That is important for us, but also for the people at Bernhoven. During an operation, for example, you obviously want to use the most up-to-date protocol."

"Last week we had an ISO audit where our entire clinic was reviewed. With Scienta we were able to take the auditor by the hand through the work processes, show trends in complaints, make version data of protocols transparent, etc. Scienta really showed its added value there: we did not receive a single recommendation."

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